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Shipping service :
ePacket Service is an international outbound service aiming to support the continuous growth of international trade and cross border e-Commerce. The service comes at a reasonable price, is fully-tracked and door-to-door delivery. ePacket is affordable way to ship small and light items, not exceeding 2 kilograms (except for the United Kingdom up to 5 kilograms) to 47 main countries.
Estimated shipping times :
ePacket
Regions | Delivery Standard (Working Days) |
Asia | 7 – 10 |
Europe | 10 – 21 |
Africa | 12 – 21 |
Oceania | 8 – 21 |
North America | 12 – 21 |
South America | 12 –21 |
Remark :
The delivery standard is excluded the posting date.
Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).
Buyers are responsible for any customs and import taxes that may apply.
We gladly accept exchange apparel only. To be eligible for an exchange, the apparel must be unused and undamaged. Customer is responsible for the shipping costs of exchange items.
Contact me within: 15 days of delivery
Ship items back within: 30 days of delivery
We cannot accept returns, but if you have any issues with your items, please don’t hesitate to contact us at merrymolly88@gmail.com. We’d love to hear from you and work together to resolve any concerns you may have.
You can cancel your order within 6 hours of placing it. It will be refunded minus a payment gateway fee and operations of approximately 8%. please email us at merrymolly88@gmail.com with your order number and we can take care of it for you!
We may not be able to cancel your order upon request after this time or it has already been fulfilled.
To ensure that we send the correct and undamaged products with the correct address information, we record a video of every order’s packaging. We recommend that you also record a video when opening your package. If the product you receive is defective, damaged, or not what you ordered, we will only refund the product price. You must inspect the product and notify us within 7 days of receiving it by emailing merrymolly88@gmail.com and attaching your video.
Please note that we reserve the right to review the video and may deny a refund if we have reason to believe that the defect was not caused during packaging or delivery.